Career - join the HOS team

• E-Commerce Specialist

We are looking for an E-Commerce Specialist who will develop customer experience, manage customer order tracking, technology and infrastructure plans, and create data-based commercial insights with Shopify.

• Handle product entries, stock tracking, and website layout using Shopify and other marketplaces.
• E-commerce strategy development in coordination with all partners
• Follow the e-commerce market and benchmarks for all sectors and newmarket trends
• Customer journey design in online touchpoints
• Online store performance optimization for the following functions: Sales, Marketing, IT, Aftersales
• Bridge between IT and system users
• Follow-up technical problems
• Reporting and follow-up online store digital KPI’s

-Traffic, bounce rate, exit

- User, pageview, session, session duration

- SEO performance

- a/b testing in online store journey

- Lead reports, lead to sales conversion, lost sales status, model distribution, agency distribution etc

• Minimum 2 years experience in e-commerce and Shopify
• Marketplace knowladge (Trendyol, Amazon etc.)
• B2 level engilish knowladge
• Excellent understanding of web design, customer flow and web analysis
• Confidence in traffic analysis, reporting tools and optimization
• Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools.
• Advanced knowledge in MS Office tools, especially in MS Excel and MS PowerPoint- Experience

We're always looking for driven, talented and hard working people to join our team.  To express your interest for open positions, please send your resume and cover letter to career@hofsilk.com.