Article 1 - Parties to the Contract

SALES PERSON: House of Silk Textile Limited Company


Telephone: 0 (532) 300 85 20


BUYER: Customer

Article 2 - Subject of the Contract The subject of this contract is the Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the goods/services that the Buyer has ordered electronically from the Seller's website, and which have the qualifications mentioned in the contract and whose sales price is also specified in the contract, and It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts. The buyer, the basic characteristics of the goods / services subject to sale, the sales price, payment method, delivery conditions, etc. He/she accepts and declares that he/she has knowledge of all preliminary information and the right of "withdrawal" regarding the goods/services subject to sale, that he/she confirms these preliminary information in electronic environment and then orders the goods/services in accordance with the provisions of this contract. Preliminary information and invoice on the payment page of are integral parts of this contract.

Article 3 - Contract Date These two copies of the contract, which were previously signed by the seller, were accepted by the buyer by signing on .... and one copy will be sent to the buyer's e-mail address.

Article 4 - Delivery of Goods or Services, Place of Performance of the Contract and Delivery Method The goods/services will be delivered to .... at the address where the buyer has requested delivery.

Article 5 - Delivery Costs and Performance Delivery costs belong to the buyer. If the seller has declared on the website that the delivery fee will be covered by himself or that he will make free delivery within the scope of the campaign, the delivery cost belongs to the seller. delivery; It is done as soon as possible after the stock is available and the cost of the goods is transferred to the seller's account. The seller delivers the goods/services within 30 (thirty) days from the order and reserves the right to extend an additional 10 (ten) days with written notification within this period. If, for any reason, the cost of goods/services is not paid or canceled in the bank records, the seller is deemed to have been released from the obligation to deliver the goods/services.

Article 6 - Cash on Delivery Fee Cash on delivery service is a payment option provided by the shipping company. Shipping company for this service 4.90 TL is collecting. This service fee belongs to the cargo company and cannot be refunded in case of product return. If you do not want to pay an extra fee while purchasing your product, you can make your payments securely by choosing the secure payment option with credit card without paying any extra service fees.

Article 7 - Buyer's Declarations and Commitments The Buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be delivered from the cargo company. The received goods/services shall be deemed to be undamaged and intact. It is the buyer's responsibility to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned. In the event that the relevant bank or financial institution fails to pay the price of the goods/services to the seller due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the delivery of the goods/services, the buyer shall deliver the goods/services to the seller within 3 (three) days, provided that it has been delivered to him/her. responsible for sending In this case, shipping costs are the responsibility of the buyer.

Article 8 - Seller's Declarations and Commitments If the contractual goods/services are to be delivered to a person/organization other than the buyer, the seller cannot be held responsible if the person/organization to be delivered does not accept the delivery. The seller returns the cost of goods/services and valuable papers, if any, within 10 (ten) days after the notification of withdrawal is received. The goods/services are returned within 20 (twenty) days. For justified reasons, the seller may supply the buyer with equal quality and price before the performance period in the contract expires. If the seller thinks that the performance of the goods / services has become impossible, he notifies the buyer before the performance period of the contract expires. The paid price and documents, if any, are returned within 10 (ten) days. Defective or damaged goods/services, which are goods/services sold with or without warranty certificate, can be sent to the seller for the necessary repair within the warranty conditions, in which case the delivery expenses will be borne by the seller.

Article 9 - Characteristics of the Goods or Services Subject to the Agreement The type and type of good/service, quantity, brand/model, color and sales price including all the taxes are in the information on the good/service promotion page on the website and this is an integral part of this agreement. as stated in the invoice.

Article 10 - Cash Price of Goods or Services The cash price of goods/services are included in the invoice sent to the customer together with the sample invoice sent at the end of the order and the product.

Article 11 - Forward Price The price of the goods/services according to the maturity date is included in the invoice sent to the customer together with the sample invoice sent at the end of the order and the product.

Article 12 - The interest cannot be more than the interest rate determined by the Government of the Republic of Turkey every year and in any case 30%. Buyer is responsible to the bank to work.

Article 13 - Down Payment Amount The down payment amount of the goods/services is included in the invoice sent to the customer together with the sample invoice sent at the end of the order and the product.

Article 14 - Payment Plan In case the buyer makes purchases with a credit card and in installments, the installment form chosen on the site is valid. In the installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. The buyer can also track the number of installments and payments from the bank statement sent by the bank.

Article 15 - Right of Withdrawal The buyer may exercise his right of withdrawal within 14 (fourteen) days from the delivery of the contractual goods/services to himself or to the person/organization at the address indicated. In order to exercise the right of withdrawal, the seller's customer service must be notified by e-mail or telephone within the same period and the goods/services must not be used within the framework of the provisions of Article 15 and in accordance with the preliminary information published on the website, which is an integral part of this contract. If this right is exercised, it is obligatory to return the original invoice for the goods/services delivered to the third party or the buyer. Within 7 days following the receipt of the notice regarding the right of withdrawal, the goods/services are returned to the buyer and the goods/services are returned within 20 (twenty) days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the buyer. The delivery cost of the goods/services returned due to the right of withdrawal shall be borne by the seller.

Article 16 - Goods and Services whose Right of Withdrawal cannot be exercised are goods/services that cannot be returned due to their nature, goods/services that deteriorate rapidly and expire, disposable goods/services, hygienic goods/services, evening dresses/services, all kinds of software and programs that can be copied. In addition, in order to exercise the right of withdrawal in all kinds of software and programs, various media (DVD, CD, etc.), computer and stationery consumables (toner, cartridge, tape, etc.)

Article 17 - State of Default and Its Legal Consequences In the event that the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement signed with the bank and be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the buyer, and in any case, if the buyer defaults due to his debt, the buyer agrees to pay the seller's loss and damage due to the delayed performance of the debt.

Article 18 - Authorized Court In disputes that may arise from this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, Consumer Courts over the specified value; Courts of First Instance are authorized in places that cannot be found.